Normal delivery times are 1pm-5pm to a business, 7pm for orders to a residence, hotel, or hospital.

During major holidays such as Valentine’s Day and Mother’s Day we operate extended hours and delivery times are 8am-8pm. If we reach full capacity, deliveries will need to be made the following day, as we cannot guarantee times for several reasons. Same day orders must be placed by 2pm in the time zone of the delivery address on weekdays.

Same day orders must be placed by 2pm in the time zone of the delivery address on weekdays, and 10am on Saturdays. 

Request to Leave Item at Door: The customer assumes all liability for requests to leave arrangements.

Incorrect Addresses: If the recipient’s address is incorrect and delivery was attempted to the address. Le Soul Fleur – is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

If No One is Home: Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the flowers in a safe place for the recipient to retrieve when they return, or leave a message for the recipient to call to arrange for delivery.

Same day orders must be placed by 2pm in the time zone of the delivery address on weekdays, and 10am on weekends.