Help & FAQs

We proudly deliver to Deerfield Beach and surrounding areas, including Boca Raton, Lighthouse Point, Coconut Creek, Coral Springs, Parkland, Highland Beach, and Hillsboro Beach. For more information, please refer to our Service Area.

Yes, we offer same-day delivery service! Please make sure to place your order before 3 PM (EST/EDT) to ensure timely delivery. For more details, feel free to contact us at +1 (305) 793-3736

You will receive an email notification once your bouquet has been delivered. If no one is home at the time of delivery, the courier will follow the personalized instructions you provided.

For any delivery adjustments or concerns, please reach out to our customer support team through our help center [here]. Our team will respond to your inquiry as quickly as possible.

Yes, we can! We provide daily deliveries to local funeral homes. You can find a list of funeral homes we serve.  If you don’t see the funeral home you’re looking for, please contact us at +1 (305) 793-3736, and we’ll gladly check if the location is within our delivery area.  

Yes, we deliver to local hospitals. You can find a list of the hospitals we serve. If you don’t see the hospital you’re looking for, please contact us at +1 (305) 793-3736, and we’ll gladly check if the location is within our delivery area.    Please note that many hospitals do not allow deliveries to ICU patients or those in special care conditions. In such cases, we will leave the flowers with hospital security.  

We’re sorry for the trouble! First, please ensure you’re using the latest version of your browser. If it’s outdated, you might need to download the update from the browser’s website. If the issue continues, feel free to give us a call at +1 (305) 793-3736, and we’ll be happy to assist you with your order over the phone.

After completing your order, you’ll be directed to a confirmation page that includes your order details and a unique order confirmation number. Additionally, all the information will be sent to the email address you provided during checkout.

Absolutely! Before completing your checkout, you’ll have the option to enter your personalized message in note. We’ll print it on a beautiful card and place it in an envelope. We only include the text you provide, so if you’d like to send the flowers anonymously, just leave your name or any identifying details out of the message.

On occasion, substitutions may be required due to the availability of specific flowers in certain regions. We carefully ensure that the arrangement’s style, theme, and color palette remain consistent, using flowers of equivalent value. Additionally, during high-demand times, such as major holidays, we may need to substitute certain keepsake items. For single-flower arrangements, like an all-rose bouquet or orchids, we’ll do our best to provide the same type of flower, but may use a different color if needed.

We accept the following payment methods: Visa, MasterCard, Discover, American Express, Pay In Store, ApplePay, and PayPal.

As flowers are perishable goods, all sales are non-refundable.